Shipping Policy

At EK The Boutique, we're committed to providing a smooth, reliable, and transparent shipping experience for our customers throughout the United States. Please review the information below regarding order processing, shipping timelines, delivery estimates, and important shipping details.

Order Processing

• Processing Time: 1–3 business days (Tuesday–Saturday)
• Orders placed on Sundays, Mondays, or holidays will be processed on the next business day.
• Processing times may be extended during new arrivals, major sales, holidays, or periods of unusually high order volume.
• If your order is delayed due to payment verification, inventory availability, or incomplete shipping information, our team will contact you via email.

Shipping & Delivery

Transit times begin once your order has shipped.

Estimated Delivery Time

Processing Time + Transit Time

• Estimated Delivery: 4–10 business days

Please note that delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's journey.

Lost, Delayed, or Stolen Packages

Once a package has been accepted by the shipping carrier, delivery is the responsibility of the carrier. If your tracking shows your package as delivered but you have not received it, we recommend:

• Checking with neighbors or household members
• Looking around your delivery location
• Contacting your local USPS or shipping carrier
• Waiting 24–48 hours, as packages are occasionally marked delivered before arrival

If you're still unable to locate your package, please contact us at besties@ektheboutique.com and we'll do our best to help you work with the carrier.