At EK The Boutique, we want you to love your purchase! If something isn't quite right, we're here to help. Please review our return policy below.

Return Eligibility

Returns may be requested within 30 days of delivery.

To be eligible for a return, items must:

• Be unworn, unwashed, and in their original condition
• Include all original tags attached
• Be free from makeup, deodorant, perfume, pet hair, or other signs of wear

The following items are final sale and are not eligible for return:

• Clearance and sale merchandise
• Accessories, jewelry, hats, and hair accessories
• Gift cards
• Personalized or custom items
• Seasonal and holiday merchandise (if applicable)
• Any item marked Final Sale

Return Method

• Returns are accepted by mail.
• To begin a return, Visit our easy-to-use returns portal link below!
• In the portal, you will include your order number and the reason for your return.
• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refunds

• Once your return is received and inspected, we'll notify you of the approval status.
• Approved returns will be refunded to your original form of payment within 5–10 business days.
• Original shipping charges are non-refundable.
• If your return does not meet our return requirements, it will be sent back to you.

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with photos of the item and packaging so we can make it right.

For your reference, our contact information is as follows:

• Address: 611 Jackson St, Suite A2, Richmond, TX 77469
• Email: besties@ektheboutique.com